Privacy Policy

At LoanAction Mortgage Services we take your privacy very seriously. This privacy statement describes how we collect, protect and use your information during your visit to our website.

What Personal Information Do We Collect For An Online Application?

We may collect personal information about you from the information you provide to us when you fill out an application or other forms on our site. We may also receive personal information about you from consumer reporting agencies, your previous and ongoing transactions with us, our affiliates or others. This information may include:

  • Financial information
  • Name
  • Address
  • Social Security number(s)
  • Telephone number(s)
  • Email address

Why Is Your Personal Information Collected?

If you fill out an application or other form on our site, we may ask for a variety of information to help us communicate with you, evaluate your eligibility and discover the products or services that will meet your lending needs. We may also obtain other information about you, for example, your credit report. This information is used to determine your eligibility for our products and services.

Also, if you choose to share any personal information with us, we may store it and use it for our own marketing research and the marketing of our products and services to you.

When Is Your Personal Information Collected?

We collect personal information about you when you fill out an application or other forms on our site, register through web pages and each time you update your personal profile.

Do We Use Cookies or Other Technologies to Collect Information About You?

Some of our web sites may make use of “cookie” technology to measure site activity and to customize information to your personal tastes. A cookie is an element of data that a website can send to your browser, which may then store the cookie on your hard drive. So, when you come back to visit us again, we can tailor information to suit your individual preferences. The goal is to save you time and provide you with a more meaningful experience.

When you visit our site, we may collect and store information about your visit on an anonymous, aggregate basis. We use this information to measure site activity and to develop ideas for improving our site. This information may include: time and length of your visit; web pages you look at on our site; the web site you visited just before coming to ours and the name of your Internet service provider.

Do We Share Personal Information About You?

In most circumstances we do not share your personal information with any other entity, except for the specific purpose of completing a loan application and transaction. In certain circumstances, we may share information about you with other companies so that we may provide you with the products and services you have requested. We may share information about you with our affiliates and service providers for their use in providing services for market research and marketing purposes as allowed by law. Also, we may share information about you with credit reporting agencies when you complete an online application.

Any entity with which we share information about you for the above purposes is contractually and legally required to comply with industry confidentiality standards. We may disclose information about you as required or permitted by law. We do not sell information about you to anyone at any time.

How Can I Review, Change or Correct Information We Collect?

We are committed to maintaining accurate and up-to-date information on all of our customers. We may provide you with access to account information in different ways, for example, over the telephone, online or in writing. If you are a current customer and have registered for online access through our web site, you may be able to update information such as: your address, telephone number, email address, user name or password.

If you have completed and saved, but have not submitted, an online form or application you may be able to make certain changes to the information you have provided to us before it is submitted for review. If you are unable to make changes to the information you have provided to us online, you may contact us at any time to do so.

How Do We Protect Your Personal Information?

We restrict access to the information obtained from our website and web pages to our employees, agents and contractors. We maintain physical, electronic and procedural safeguards designed to protect all personal information.

How Do You Contact Us If You Have Questions About This Privacy Statement?

Mailing Address:
LoanAction Mortgage Services
24002 Via Fabricante, Suite 226
Mission Viejo, CA 92691

Phone: 800-734-3772